The Longest Five Miles
A few months ago, we lost our lease. We fruitlessly argued with our landlord of 15 years that September would be much better for us, moving-wise, since it would be in our slow season, but NOOOO!
After months of trying to figure out the wisest way to do this move, we finally located a building almost as nice as the one we've been in, and proceeded to organize the move. For those of you who do business with us, you already know that we have been blessed with a staff beyond compare. But they outdid themselves on this move. Every aspect that was under the control of our people went of flawlessly.
The only thing we could not do ourselves was electrical. We have 8 blow mold machines, two extruders, and 5 printing machines. These all need peripheral things like chillers, transformers, and air compressors. They are all integrated, and of course, they all require power. As of Wednesday the 12th, we are one week behind plan on having power. We are at full capacity on printing, but only half on bottle making. I have been pulling out what is left of my hair in large clumps.
OK! The truth. I am frustrated. Customer service people are the ones huddled in corners, not wanting to answer the phones. But as I told them today. We will do the best we can with what we have been given. Then we will be past all this and it will seem trivial a few months down the road. One of my friends at church just found out she has cancer. I don't have any problems at all.
Our new address is 13920 Mica St, still in Santa Fe Springs, CA 90670 (just five miles from our last location.) Our 800# is unchanged - 800-245-3737. We will have full production on Saturday. Don't hesitate to call and place your order to help us make up this lost week.
After months of trying to figure out the wisest way to do this move, we finally located a building almost as nice as the one we've been in, and proceeded to organize the move. For those of you who do business with us, you already know that we have been blessed with a staff beyond compare. But they outdid themselves on this move. Every aspect that was under the control of our people went of flawlessly.
The only thing we could not do ourselves was electrical. We have 8 blow mold machines, two extruders, and 5 printing machines. These all need peripheral things like chillers, transformers, and air compressors. They are all integrated, and of course, they all require power. As of Wednesday the 12th, we are one week behind plan on having power. We are at full capacity on printing, but only half on bottle making. I have been pulling out what is left of my hair in large clumps.
OK! The truth. I am frustrated. Customer service people are the ones huddled in corners, not wanting to answer the phones. But as I told them today. We will do the best we can with what we have been given. Then we will be past all this and it will seem trivial a few months down the road. One of my friends at church just found out she has cancer. I don't have any problems at all.
Our new address is 13920 Mica St, still in Santa Fe Springs, CA 90670 (just five miles from our last location.) Our 800# is unchanged - 800-245-3737. We will have full production on Saturday. Don't hesitate to call and place your order to help us make up this lost week.
posted by Randy W. Kirk at 10:02 PM
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